Privacy Policy
Last Updated: May 15, 2025
This Privacy Policy explains how FastRouter ("we", "our", or "us") collects, uses, shares, and protects your information when you use our website, services, and APIs (collectively, the "Services").
By using FastRouter, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information from and about users of our Services:
- Account Information: When you register for an account, we collect your name, email address, and password.
- Payment Information: When you subscribe to our paid services, we collect payment information, including credit card details or other financial information. This is processed through secure third-party payment processors.
- Service Usage Data: We automatically collect data about your usage of our Services, including API requests, timestamps, and the models you access.
- Log Data: We automatically collect data that your browser or device sends whenever you visit our website or use our APIs, including your IP address, browser type, internet service provider, referring/exit pages, date/time stamps, and other metadata.
- Prompt Data: When you send prompts through our API, we store these prompts temporarily to fulfill your request and route it to the appropriate model provider.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our Services, including routing your requests to appropriate model providers
- Processing and completing transactions, and sending related information including purchase confirmations and invoices
- Monitoring usage patterns and analyzing trends to improve our Services
- Detecting, preventing, and addressing technical issues, fraud, or illegal activity
- Communicating with you about service updates, security alerts, and support messages
- Providing customer support and responding to inquiries
Data Sharing and Third Parties
We may share your information with the following third parties:
- Model Providers: We share your prompts and related request data with third-party model providers (like OpenAI, Anthropic, etc.) to fulfill your API requests. These providers have their own privacy policies governing how they use your data.
- Service Providers: We use third-party services for functions such as payment processing, data analytics, email delivery, and hosting services.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Compliance: We may disclose your information if required by law, regulatory requirement, legal process, or governmental request.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Prompt data is stored temporarily for routing purposes and is typically deleted after 7 days. Usage logs may be retained for up to 90 days for monitoring and debugging purposes.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Restricting or objecting to our use of your personal information
- Receiving your personal information in a structured, commonly used format
- Withdrawing consent at any time (where processing is based on consent)
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your account information is protected by a password. You are responsible for keeping your password confidential and strong.
Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16, we will take steps to remove that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: